The operator cannot accept any responsibility for any personal loss or injury incurred by a guest while on tour.
A minimum of $200 deposit of fee quoted is required to confirm the booking of the tour date, with the balance due a minimum of 48 hours before the scheduled departure (or an agreed negotiation of payment by operator). Confirmation will be provided via email.
Penalties apply for guest cancellations between 2-7 days notice. Guest cancellations with less than 48 hours notice or no-show will incur a 100% cancellation penalty.
A full refund will be provided in the case of operator cancellation.
Tour destinations are subject to change without prior notice, including times, itinerary, prices and activities, which are subject to availability and local schedules.
Courtesy collection and return to accommodation is included, however extra fees are incurred for collection and return outside of the Barossa region. Any extra charge for distance of collection is at the operators’ discretion.
Smoking, eating and alcohol consumption is strictly prohibited on board the tour vehicles at all times. The operator reserves the right to refuse boarding at their discretion. Cleaning fees may apply.
Seat belts must be worn at all times while vehicle is in motion on public roads.
Passengers under the age of 18 are welcome on board at a negotiated price at the discretion of the operator, however no alcohol component will be provided. Proof of age may be requested from all passengers on board.
Operator reserves the right to the use of alternative vehicles without notice, in the case of unavailability of regular vehicle.
The responsible consumption of alcohol policy applies during all tours and for all customers, and passengers are responsible for their own wellbeing. Tour and travel insurance is strongly recommended.
All Barossa Tours has a zero tolerance to any disorderly conduct within the vehicle, or during your time at any of the cellar doors. This includes but not limited the following; Over loud or rowdy behavior. Behavior or comments that are deemed to be threatening, intimidating, sexual or obnoxious. Acting in a way that brings negative attention to your group, or our business. Strictly NO drinking alcohol on board the vehicle.
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